To get the best possible experience using our website we recommend that you upgrade to a newer version or other web browser. IE8 is no longer supported. A list of the most popular web browsers can be found below. Click on the links to get to the download page.
If you have questions about the mental health system and don’t know whether you should go to your GP or ask help from an organisation, contact the Mental Health Foundation’s information and resources officers, they will help point you in the right direction.
The Mental Health Foundation NZ is a charity that works towards creating a society free from discrimination, where all people enjoy positive mental health and wellbeing.
The Mental Health Foundation’s information and resource officers are on hand during working hours to answer questions on live chat, email or the phone. They are not a counselling or clinical service, nor do they recommend GP’s or counsellors, but they are a wonderfully helpful source of information to help point you in the right directions to get the help that you need.
They can also assist people working in the mental health sector to find books, research and resources to help with professional practices.
“For some people, it’s about encouraging them to see a counsellor and explaining what counsellors do, what typically happens in an appointment. We encourage people to get help and empower them” - Ana explains.
The information service is for people seeking help, but it is also a place for people who are looking to help a loved one.
“People often phone about their loved one, and we always ask, ‘but how are you, are you ok?’. That’s surprises people sometimes because they’ve been so busy worrying and caring for someone else” - Paula says.
The Mental Health Foundation’s information service is a fantastic place to start, if you don’t know where to start and you are feeling a bit overwhelmed.
Before contacting them, check the frequently asked questions page to see if your answer is already at clicking distance.
Or, check here if you would like to look for any free resources on wellbeing or mental illness.