Did you know your browser is out of date?

To get the best possible experience using our website we recommend that you upgrade to a newer version or other web browser. IE8 is no longer supported. A list of the most popular web browsers can be found below. Click on the links to get to the download page.

Getting Help

If this is an emergency and you feel you or someone else is at risk of harm:

  • If they are an immediate physical danger to themselves or others, call 111
  • or go to your nearest hospital emergency department 
  • or phone your local DHB Mental Health Crisis Team (CATT team). Find their numbers here or contact Healthline 0800 611 116

If you think someone is at risk of suicide:

  • If you are worried that someone is suicidal, ask them. Asking will not put the thought in their head, it could save their life
  • Ask them directly about their thoughts of suicide and what they are planning. If they have a specific plan, they need help right away
  • Ask them if they would like to talk about what’s going on for them and be patient
  • Remember that they might not want to open up straight away, but letting them know you are there for them is a big help
  • Listen and don’t judge. Take them seriously
  • Don't leave them alone – make sure someone stays with them until they get help
  • Support them to access professional help, like a doctor or counsellor. Go with them if possible

If you need to talk to someone other than emergency services, try these helplines:

Or, take a look at our Support Services page for more info on where you can go for support.

Looking for more information? Request a support pack of information to be sent to you.

  • Youthline - 0800 376 633 free text 234 or email talk@youthline.co.nz
  • What’s up? - 0800 942 8787 (counselling helpline for children and young people; 1 pm to 11 pm)   
  • Lifeline - 0800 543 354 or (09) 522 2999 in Auckland
  • Suicide Prevention Helpline - 0508 828 865 (0508 TAUTOKO) (aimed at those in distress, or those who are concerned about the wellbeing of someone else)  

Latest Blog Comments

Latest Facebook Updates

  • Supporting a young person can sometimes mean helping them find information, and showing them what steps they need to take in order to join something t... View on Facebook
  • "If watching one of these videos gets someone to open up and have one conversation and start that upward spiral, that's huge, that's how I see it work... View on Facebook
  • Common Ground shared Humans of South Auckland OFFICIAL's post.
    Ko taku reo taku ohooho, ko taku reo taku mapihi mauria (My language is my awakening, my language is the window to my soul) We are inspired by this m... View on Facebook